HELP & ANSWERS

Frequently asked questions.

Everything about setting up Flixer, the official WhatsApp Business API, pricing, the AI agent, and owning your data.

What is Flixer?

It's an AI-native CRM built entirely around WhatsApp. A shared team inbox, an AI agent that replies 24/7 in your voice, broadcasts with Meta-approved templates, and no-code automations — all running on the official WhatsApp Business (Cloud) API.

Is this the official WhatsApp Business API?

Yes. Flixer runs on Meta's official WhatsApp Business Cloud API — not an unofficial automation of the consumer app — so your number stays compliant and won't be banned for automation.

Do I own my data?

Completely. Your contacts, conversations, and API credentials live in your own database. There's no lock-in and no per-seat pricing — the whole platform is yours to run.

How does the AI agent work?

The AI reads each incoming message and replies in about a second, in your business's tone — even in Marathi, Hindi, or English. It answers around the clock and hands the thread to a human the moment a real person is needed.

Can my whole team use one WhatsApp number?

Yes. The shared inbox lets your entire team work a single number — assign chats, drop internal notes, and never lose a thread or double-reply a customer.

Can I send bulk broadcasts?

Yes — with Meta-approved message templates, per-contact variables, buttons, and CSV audience upload. You get delivery and read tracking on every campaign.

How long does setup take?

Most teams are live in an afternoon: connect your WhatsApp Business number, import contacts, point the AI at your knowledge, and go.

How much does it cost?

There's no per-seat pricing. You bring your own WhatsApp Business API and AI provider keys, so you pay those providers directly at cost — no markup from us.

Still have a question?

Start free and explore, or reach out — we usually reply the same day.